Terms

1) Ordering & Pickup

• Pickup only (no delivery unless explicitly agreed).
• Items and photos are examples; availability may vary.
• We may confirm details by WhatsApp or phone before preparation.

2) Payment

• Payment is collected upon pickup unless otherwise agreed.

3) Allergies & Dietary Requirements

• Please add allergies/dietary requirements in the notes or message us before pickup.
• We take care, but we cannot guarantee an allergen-free environment.

4) Timing

• Pickup time selection is guidance (ASAP / Later today / Tomorrow). Please write your preferred time in the notes.
• During busy periods, preparation times may vary. We’ll confirm by message if needed.

5) Event Bookings & Custom Enquiries

• Corporate platters and food trailer bookings require advance notice and confirmation.
• We’ll confirm availability, pricing and details by message.

6) Cancellations

• If you need to cancel, please message us as early as possible.
• For event bookings, cancellation terms may be agreed case-by-case in writing.

7) External Links

• We are not responsible for content of external websites we link to (e.g., social media, maps).